FAQ

We currently ship throughout the United States. All orders are shipped from Allen Park, Michigan. For local customers in the Metro Detroit area, in-store pickup is also available.

Shipping costs are calculated at checkout based on your location and order weight. Most domestic orders arrive within 3–7 business days. We process orders Monday through Saturday.

Yes! Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package every step of the way.

We offer free shipping on qualifying orders. Check our current promotions at checkout for the latest free shipping threshold.

Yes. All of our spices and blends are pure, natural, and free from artificial colors, preservatives, or fillers. We source from trusted farms and suppliers who share our commitment to quality.

Keep your spices in a cool, dry place away from direct sunlight and heat. Our PET jars and sealed pouches are designed to preserve freshness. For best flavor, use ground spices within 6–12 months and whole spices within 1–2 years.

We carry a wide variety of whole and ground spices, traditional Yemeni spice blends (like Hawaij and Mandi), teas, coffee, nuts, honey, and pantry staples. We also offer beauty and wellness products made with natural ingredients.

Our spice blends contain only spices and herbs — no wheat, gluten, or grain-based fillers. However, our products are packaged in a facility that may handle other allergens. If you have specific allergy concerns, please contact us before ordering.

Due to the nature of food products, we cannot accept returns on opened items. If your order arrives damaged or you received the wrong product, please contact us within 7 days of delivery and we will make it right with a replacement or refund.

You can reach us by email at myspicesllc@gmail.com, by phone at (347) 307-7948, or through our Contact Us page. We are available every day from 9 AM to 7 PM.

If you need to cancel or change your order, please contact us as soon as possible. Once an order has been shipped, we are unable to make changes. We will do our best to accommodate requests received before shipment.

Yes! We offer wholesale pricing for restaurants, grocery stores, and other businesses. Please email us at myspicesllc@gmail.com with your business details and the products you are interested in, and we will send you a quote.